Megan Ellis

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3. Deploying & PDF

Hi Joanne, We opened a support case for you to take a look at why this might be happening. Thanks!

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• Megan Ellis
• Created September 26, 2023 20:13
• 0 votes

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3. How do I set an "else" rule in webforms?

Once you have set the actions for if the condition is true, click NEXT to progress to actions if the condition is "false". These will be your else statements.Please see this documentation on using ...

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• Megan Ellis
• Edited September 14, 2023 14:48
• 0 votes

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3. On Close or Cancel

Hi James, There is nothing built in to submit a form on a value entry vs. the submit button. You may be able to accomplish this using Custom JavaScript. See this example.  Please note, although Jav...

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• Megan Ellis
• Created July 31, 2023 17:44
• 0 votes

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3. Workflow suddenly became undeployed?

Hi Nikki, I have not heard of that happening spontaneously, but if another user has Who Can Edit the Workflow permissions, they may have changed it. In prior versions, there was a bug (TIP-32586) w...

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• Megan Ellis
• Created July 31, 2023 17:38
• 0 votes

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3. Sudden issue with step assigned to an email

Hi Nikki, I recommend using these Email Troubleshooting steps. If you're still having trouble, please open a support case, include the workflow.zip file and let us know the date, time and email(s) ...

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• Megan Ellis
• Created April 20, 2023 18:09
• 0 votes

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3. Signature requiring login on a form that's supposed to be open to anyone

Hi Anisa, The signature section will only work for a) logged-in users or b) steps assigned to an email. If you plan for anonymous users to complete your flow, you should either use a from-palette s...

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• Megan Ellis
• Created April 20, 2023 13:18
• 0 votes

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3. Error message when submitting

Hi Jackie, Please see this support article which explains the error you're seeing. Your IT team will be able to fix this. (In your case, I believe it is already resolved!) Warm regards, Megan

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• Megan Ellis
• Created April 03, 2023 18:59
• 0 votes

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3. Google Connector is not working

Hi Anita, Check our Google Connector FAQs to see if your issue is addressed there. If not, please open a support case at https://support.frevvo.com/hc/en-us or by emailing us (support@frevvo.com.) ...

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• Megan Ellis
• Created March 21, 2023 17:56
• 0 votes

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3. Emails not being sent when the workflow step is "send email" or doc action is "additional email"

Hi Anisa, See this troubleshooting documentation which covers some common email issues. Also, check that the "from" address is not blocked or marked as spam on your email server. Finally, make sure...

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• Megan Ellis
• Created March 21, 2023 17:53
• 0 votes

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3. SharePoint Connector Max # of Columns?

Hi Nikki, There is no constraint on the frevvo side on the number of fields you can map to Sharepoint.  Best, Megan

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• Megan Ellis
• Created January 31, 2023 14:00
• 0 votes