Bill Rossi
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Activity overview
Latest activity by Bill Rossi-
Bill Rossi created a post,
Submit button not appearing
Live Forms v6.3.8.28399 We've been getting some reports lately that the Submit button is not appearing for users on mobile devices. Sometimes it seems a refresh fixes this. I believe all of the c...
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Bill Rossi commented,
Actually a couple of reported users were on mobile as well. One example of the User Agent is: Mozilla/5.0 (Linux; Android 7.0; SAMSUNG SM-G930VL Build/NRD90M) AppleWebKit/537.36 (KHTML, like Gecko)...
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Bill Rossi commented,
Hi Prajakta, I tested the same custom forms and built-in forms with IE. They work fine. It seems just to be with Firefox. I believe our full version is 6.2.1.27377
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Bill Rossi created a post,
v6.2 - Submissions cancelling Issue in Firefox
Over the past week or so we've had reports (and I've experienced it for myself) that forms are cancelling instead of submitting. This is so far only in Firefox, and with both our own custom forms...
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Bill Rossi created a post,
Live Forms Designer - Value Update Failed loop
When adding custom javascript to a form, we get an infinite loop of "Value Update Failed". This is only when adding custom scripting to capture Browser Information (using the example from the Frevv...
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Bill Rossi commented,
Thanks. That helped! Are there any suggested settings to use for things like memory (like the setenv.bat I've seen mentioned for things like the heap), or CPU core counts/system memory for high tra...
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Bill Rossi created a post,
"Missing" Submissions
v6.2 We have had multiple reports of users submitting a form, reaching our "Thank You" page after submitting the form, but the entries never existing in the database. 1) Is this possible? I kno...
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Bill Rossi commented,
We tried using the Data API to search submissions via Sharing/Access Control (using the "Who can view submissions" in Access Control), but thus far we've only had luck querying submissions using th...
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Bill Rossi commented,
Form submissions are still going directly into the default configured database, which is MS SQL in our case. When I browse through the submission data in the database itself, it is stored in long h...
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Bill Rossi created a post,
Submissions Database v6.2 - converting submission data to file or XML
We're having some issues where Forms are reported to be filled out and submitted, but nothing actually coming in. I've done what I could to convert the content column in SQL back to XML and I *t...