UPDATE: This issue was resolved with the v10.1.9 patch update on October 25, 2021 at 12:00 PM EDT. Cloud customers are automatically upgraded and no further action is required.
Customers using the Azure Security Manager may experience an error when logging in to frevvo. This issue was triggered by the v10.1.8 upgrade on Saturday, October 23, 2021 at 6:00 AM EDT. Our developers are working to resolve this issue (TIP-30889) and expect to implement a fix in the next patch release.
Who is affected?
All Cloud customers who use the Azure Security Manager and On Premise customers who have upgraded to v10.1.8 and use the Azure Security Manager are affected. When a user attempts to login, they will see Application Error: Oops. Something has gone wrong. Please try the action again or contact support if you continue to have problems.
This issue does not affect customers using any other security manager, nor does it affect On Premise customers on versions prior to v10.1.8.
On Premise customers should not upgrade to v10.1.8. If you have already upgraded to this patch, please watch our announcements and upgrade to v10.1.9 as soon as it is available.
Cloud customers will be automatically upgraded to the next patch as soon as it is available. Please follow our Support Announcements to be notified when a patch is available that resolves this issue.
Alternatively, you may add the new Microsoft Graph API permission to your Azure account. Please see this documentation. Click the link "Click here for some more tips..." and then see point #10.
We apologize for any inconvenience this may cause. We appreciate you trusting frevvo with your mission-critical applications. It is our goal to always provide you with the highest quality of service possible.