On June 3rd and 4th, 2025 onPhase forms Cloud experienced a service interruption starting at 11:08 PM EST on 6/3/2025 and was resolved at 7:01 AM EST on 6/4/2025, which lasted approximately 7 hours and 53 minutes.
Resolution:
Our infrastructure team restarted the Cloud server and all services have been restored. Our engineers are investigating the root cause to prevent future service interruptions. Visit our Status page to see the current system status anytime. If you have any questions, please contact us at support@docuphase.com.
Conclusion:
No customer actions are required at this time. Our team is working to determine the cause and prevent future service interruptions. If you have any questions, please contact us at support@docuphase.com.
We appreciate you trusting onPhase Forms with your mission-critical applications. It is our goal to always provide you with the highest quality of service possible.
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