Escalations - an important feature.
The feature known as escalations allows for one to create deadlines and steps in the same workflow to be completed by different people. When designing your flow you can create escalations to fit your specific requirement. Escalations are a set of deadlines that consist of two components: a condition and a set of actions to take if the condition is met. The parties involved in this workflow will be notified via email when an action is required, pending, submitted, denied, or timed out. You can learn more about escalations in our in depth three part mini blog series.