Google Connector Issue Alert

Some customers who use the Google connector and have not listed frevvo as a trusted app may notice errors on their forms and workflows that read/write to Google Sheet and/or Save to Google Drive. You could see a Submission error, errors in the debug console if you use rules with your Google Connector.

You might see an error like this: 

On Premise customers could see log message like: 

com.google.api.client.auth.oauth2.TokenResponseException: 400 Bad Request\n{\n \"error\" : \"access_not_configured\",\n \"error_description\" : \"This application is blocked from the<ORG>\

Resolution

This appears to be a recent security change by Google. To resolve it, please follow this Google Documentation to ensure frevvo is a trusted app in your organization's Google account. Please note, there may be a sync delay (possibly several hours) from setting frevvo as a trusted app to your connector working again. 

In most cases you should not need to re-issue your OAuth token.

We appreciate you trusting frevvo with your mission-critical applications. It is our goal to always provide you with the highest quality of service possible.

Thank you,

frevvo Customer Support